Career

Business Development (Hug & Paws)

1 Position

Responsibilities:

Business Development & Sales Growth (Key Focus)

• Own and drive revenue growth for Hug & Paws by expanding distribution channels, including consignment and strategic retail partnerships.
• Identify and secure new business opportunities across premium pet stores, lifestyle retailers, and potential new markets (local and international).
• Build and manage strong relationships with existing partners to ensure continuous sales performance and long-term collaboration.
• Work closely with partners to execute initiatives that drive sell-through, visibility, and in-store performance.
• Monitor, analyze, and optimize sales performance across all channels to maximize growth and commercial success.

Brand & Product Strategy

• Develop and execute the overall brand direction, positioning Hug & Paws as a premium yet approachable pet lifestyle brand.
• Collaborate with design and production teams to create high-quality, market-relevant collections aligned with brand identity.
• Manage product assortment, pricing, and lifecycle to support both brand positioning and commercial performance.
• Conduct market and competitor analysis to identify opportunities for innovation and growth.

Marketing & Community Growth

• Lead integrated marketing initiatives across digital, social media, PR, and events to build brand awareness and engagement.
• Develop strategic partnerships and collaborations to grow the Hug & Paws community.
• Oversee content direction to ensure all communication reflects the brand’s tone — warm, thoughtful, and aspirational.

Performance & Operations

• Track and analyze performance across sales channels, marketing initiatives, and product categories.
• Manage budgets effectively to ensure strong ROI and sustainable growth.
• Prepare clear reports and insights to support strategic decision-making.

Qualifications:

• Bachelor’s degree in any related field
• Strong business mindset with a passion for growth, sales, and brand building.
• Experience in business development, retail partnerships, or brand management (fashion, lifestyle, or pet industry is a plus).
• Entrepreneurial, proactive, and hands-on — able to turn ideas into execution.
• Strong communication and negotiation skills.
• Passion for pets and creating meaningful products is a big plus.

Level : Mid - Senior Level

Location : HQ

Career Type : Full-Time

HR Manager

1 Position

Responsibilities:

• Developing HR strategies aligned with organizational goals and objectives.
• Overseeing the recruitment process, including sourcing candidates, conducting interviews, making hiring decisions, and ensuring job descriptions are up to date.
• Managing manpower effectively to align with business directions.
• Managing compensation and benefits programs, ensuring competitiveness and alignment with organizational goals.
• Implementing and managing employee relations programs, resolving conflicts, and fostering a positive work environment.
• Managing HR administration of payroll, training, HR systems, visa work permit, and office administration.
• Developing and promoting corporate branding to attract top talent and enhance the company's reputation.
• Working closely with the management team to understand their directions and provide strategic HR support.
• Initiating and implementing learning development programs to support employee growth and retention.
• Providing guidance on organizational structure and design.
• Managing and guiding the performance management exercise for all business functions.
• Utilize performance management tools to provide guidance and feedback to the team, promoting employee growth and development.
• Implement an annual performance evaluation program to assess employee performance and provide constructive feedback for improvement.
• Developing and implementing a company salary structure that aligns with market trends.
• Ensuring all HR policies and procedures are compliant with local laws and regulations.
• Overseeing HR operations, including managing subordinates responsible for day-to-day HR tasks.

Qualifications:

• Bachelor’s Degree or higher in human resources or a related field.
• 8-10 years of solid HR experience, with at least 5-7 years in managerial positions focused on Organization Development (OD), Human Resource Development (HRD), and Human Resource Management (HRM).
• Excellent people management skills with the ability to build relationships at all levels.
• Excellent communication, interpersonal, and leadership skills.
• Ability to manage multiple priorities in a fast-paced retail environment.
• Good knowledge of labor law.
• Excellent command of English and computer literacy.

Level : Senior

Location : HQ

Career Type : Full-Time

MC Livestreaming

1 Position

Responsibilities:

Live Performance & Elegant Sales

• Host daily TikTok or Shopee Live sessions (e.g., 4–6 hours per shift) with a focus on premium presentation and graceful engagement.
• Showcase RAVIPA collections, explaining the deep meanings, materials (e.g., 925 Sterling Silver, gemstones), and styling tips for different occasions.
• Drive GMV (Gross Merchandise Value) by strategically managing the “Basket”, highlighting limited time offers, and closing sales naturally.
• Manage livestream backend operations, including product pinning, SKU switching, and real-time basket management via OBS or Live Studio.
• Maintain a high-quality aesthetic during broadcasts, ensuring lighting, background, and personal styling align with RAVIPA’s brand standards.

Storytelling & Product Expertise

• Master the "Story behind the Design" for all collections (God, Deity, Infinite Love, etc.) to provide an educational and soulful experience for viewers.
• Consult viewers on gift-giving ideas and personal styling, acting as a Professional Advisor.
• Collaborate with the marketing team to brainstorm creative "Hooks" and "Live Themes" to keep the content fresh and aspirational.

Real-time Monitoring & Feedback

• Monitor live engagement metrics to pivot strategies instantly (e.g., switching to a popular SKU when traffic spikes).
• Provide daily feedback to the production team regarding customer inquiries, popular requests, and live performance data.

Qualifications:

• Experience: Proven track record in Live Streaming (TikTok/Shopee/Lazada, Facebook) in Premium Fashion, Jewelry, or Beauty is highly preferred.
• Image & Personality: Elegant, well-spoken, and charismatic with a professional that resonates with the RAVIPA brand.
• Storytelling Skills: Ability to articulate complex meanings or stories in a simple, captivating, and sincere manner.
• Sales Intelligence: Energetic and engaging voice with strong verbal communication skills. Able to persuade customers naturally without being aggressive, with a strong understanding of how to sell through emotional connection.
• Problem-Solving: Adaptable and quick-thinking, with the ability to handle unexpected situations, questions, or technical issues with confidence and professionalism.

Working Hours:

• 5 days/week on a shift-based schedule. Shift schedules may depend on the livestream schedule, campaign calendar, and business needs. (10.00 – 19.00 /13.00 - 22.00)
• Live streaming: 4–6 hours per shift, with breaks in between.

Level : Entry Level

Location : HQ

Career Type : Full-Time

Sales Advisor

10 Positions

Responsibilities:

• Present and recommend RAVIPA jewelry based on each customer’s needs, personal style, and the meaning they are looking for.
• Communicate the stories, meanings, inspiration, design details, and craftsmanship behind each product.
• Delivering a warm, friendly, and thoughtful service experience that makes every customer feel special.
• Advise customers on product selection, gifting, jewelry care, and after-sales services.
• Achieving individual and store sales targets
• Maintain product displays, store cleanliness, and overall presentation in line with RAVIPA’s brand standards.
• Listen carefully to customers’ needs and resolve concerns professionally.
• Work at assigned RAVIPA retail locations.

Qualifications:

• Passionate about sales and delivering excellent customer service.
• Strong communication, product presentation, and problem-solving skills.
• Responsible, well-organized, and able to work effectively as part of a team.
• Good command of English or Chinese. (Chinese Language Allowance HSK4)
• Experience in sales, customer service, retail, fashion, or jewelry is an advantage.
• Fresh graduates and applicants without experience are welcome to apply.
• Able to work shifts according to shopping mall's operating hours (9.30 - 18.30 and 13.00 - 22.00).
• Able to work six days per week, with days off that may not fall on weekends.
• Able to work at different RAVIPA store locations when required.

Level : Entry level

Location :

• Siam Square
• Siam Paragon
• Siam Center
• Gaysorn
• Central Ladprao
• One Bangkok

Career Type : Full-Time

Talent Acquisition

2 Positions

Responsibilities:

• Lead the full lifecycle recruitment process, from requisition intake, job posting, and candidate screening to interview scheduling, offer negotiation, and onboarding handover.
• Partner closely with hiring managers to understand team dynamics, align on role expectations, and provide regular recruitment status reports.
• Identify and optimize sourcing channels (Jobthai, JobsDB, Linkedin and Facebook groups/ads, and emerging platforms) to attract qualified talents.
• Track key hiring metrics (Time-to-Hire, Channel Effectiveness, Offer Acceptance Rate) to evaluate and continuously improve sourcing strategies.
• Conduct HR-round interviews to assess cultural fit, soft skills, and core competencies, ensuring standard quality control and consistent candidate experience across all hiring teams.
• Maintain an active talent pool/pipeline for high-turnover and critical roles to minimize time-to-fill and support unexpected business expansion.
• Connect with universities, vocational colleges, and educational institutions to establish MOUs, sponsor career fairs, and build early-career talent pipelines for future business needs.
• Explore current labor market trends, salary benchmarks, benefit expectations, and candidate preferences to advise management on competitive compensation packages

Qualifications:

• Bachelor’s degree in human resources, Business Administration, Psychology or related field

• Minimum 1 – 2 years of experience in Talent Acquisition, Recruitment or related roles

• Experience supporting all functions of retail industry (back-office, Sales Advisor, and Warehouse team) is highly preferred

• Strong interpersonal and communication skills, with the ability to engage effectively at all levels

• Ability to communication in English
• Hands-on mindset with the ability to work in a fast-paced and dynamic environment

• Strong problem-solving skills and sound judgment with can-do attitude
• Ability to adapt quickly and manage multiple priorities

Level : Entry - Mid Level

Location : HQ

Career Type : Full-Time

Visual Merchandiser

1 Position

Responsibilities:

• Design, Creativity and Ensure Visual Merchandise respect guidelines and policy
• Create floor plans, including layout for display area, pop-up store and new boutique opening based on company plan.
• Changing displays to promote new product launches or to reflect all products themes
• Analyze trend requirements and design strategies with help of new visual ideas.
• To train and coach in-store sales staff and develop their knowledge and understanding of merchandise presentation
• Plan and visit RAVIPA's boutique to ensure appropriate brand VM guidelines in store and ensure brand integrity is always maintained
• Monitor and arrange tidily VM stocks in RAVIPA's boutique / store
• To design and supervise construction, installation and maintenance of the material (fixture, furniture, equipment) as needed.
• Managing suppliers to ensure timely deliverable of all VM materials can be utilized as planned and based on company standards.
• Monitor costs and work within budget.

Qualifications:

• Bachelor’s degree in arts, Fashion or related field.
• 0 -2 years’ experience in fashion retails, visual merchandiser or related retail businesses.
• Understanding of sales and inventory analysis and ability to drive sales through effective merchandising display.
• Must be able to use 3D Max / Illustrator / Photoshop.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to multi-task and time management.
• Good creative ideas and think out of box.
• Good communication, negotiable & problem-solving skills.
• Able to travel across the country.

Level : Entry - Mid Level

Location : HQ

Career Type : Full-Time

International Marketing

1 Position

Responsibilities:

International KOL & Influencer Marketing — Key Focus

• Identify and build a strong network of KOLs, influencers, celebrities, content creators, stylists, and relevant personalities across Japan, Hong Kong, and upcoming international markets.
• Research and continuously discover new creators who are relevant to RAVIPA’s brand positioning, target customers, and local culture.
• Develop market-specific KOL and influencer plans to increase brand awareness, social buzz, engagement, and customer acquisition.
• Manage the full influencer campaign process — from outreach and negotiation to briefing, product seeding, content coordination, posting, and performance tracking.
• Plan and execute product seeding and gifting programs to build organic brand visibility and long-term relationships with international creators.
• Coordinate paid and organic influencer collaborations for product launches, seasonal campaigns, collaborations, store openings, and key brand moments.
• Build long-term relationships with high-potential KOLs and creators instead of focusing only on one-time campaigns.
• Work with local agencies and partners when needed to expand RAVIPA’s influencer network in new markets.
• Monitor local social media and influencer trends to identify new opportunities and emerging creators.
• Track KOL performance, content results, engagement, reach, earned media value, and campaign effectiveness, and use insights to continuously improve future campaigns.

International Marketing & New Market Expansion

• Execute marketing campaigns across Japan, Hong Kong, and other upcoming international markets as RAVIPA continues to expand globally.
• Support marketing strategy and launch plans for new countries, new stores, pop-ups, and international partnerships.
• Research each market to understand local customers, competitors, social media behavior, cultural trends, and marketing opportunities.
• Localize global campaigns to ensure they are relevant and engaging for customers in each country while maintaining RAVIPA’s brand identity.
• Coordinate with international partners, distributors, retailers, mall teams, agencies, and other local partners to execute marketing activities.
• Ensure campaigns, marketing assets, POSM, digital content, and brand communications are delivered accurately and on time.

International PR, Media & Brand Buzz

• Identify relevant international media, editors, stylists, PR opportunities, and potential brand partners.
• Support international PR outreach, press releases, product gifting, media requests, and brand communications.
• Coordinate media and influencer attendance for international launches, events, store openings, and special collaborations.
• Track international media coverage, social mentions, influencer content, and overall brand visibility.
• Identify opportunities to create stronger local buzz around RAVIPA in each market.

International Store Openings & Brand Activations

• Support marketing for new international store openings, pop-ups, events, and brand activations.
• Develop local marketing and influencer plans to create awareness and excitement before, during, and after each opening.
• Coordinate KOL visits, influencer events, gifting, media activities, and content creation around store launches.
• Work closely with Retail, Visual Merchandising, Creative, Graphic Design, E-commerce, PR, and Business Development teams to ensure a strong and consistent RAVIPA experience in every market.

Qualifications:

• Bachelor’s degree or higher in Marketing, Communications, Business, International Business, or a related field.
• 1–3 years of experience in influencer marketing, KOL management, international marketing, PR, social media, or brand marketing.
• Strong interest and hands-on understanding of KOLs, influencers, social media, and creator culture across international markets.
• Experience in fashion, jewelry, beauty, lifestyle, luxury, or retail brands is a strong plus.
• Strong command of written and spoken English is required as this role will communicate regularly with international partners, agencies, influencers, and teams.
• Japanese, Chinese, Cantonese, or other additional languages are a strong advantage.
• Strong understanding of Instagram, TikTok, YouTube, and other relevant social platforms and how influencer marketing works across different markets.
• Strong communication, relationship-building, negotiation, and coordination skills.
• Able to manage multiple KOLs, campaigns, markets, and deadlines simultaneously.
• Proactive and comfortable reaching out to new people and building relationships from the ground up.
• Self-motivated, agile, detail-oriented, and comfortable working in a fast-growing environment.
• Passionate about fashion, jewelry, lifestyle, pop culture, social media, and global trends.
• Willing and able to travel internationally when required.

Level : Mid Level

Location : HQ

Career Type : Full-Time

Business Development & Partnership

2 Positions

Responsibilities:

• Identify and research potential clients and business opportunities through various channels.
• Conduct market research to identify trends, opportunities, and competitive threats. Provide insights and recommendations to drive business strategy.
• Prepare and deliver compelling presentations and proposals to potential clients, showcasing the value of RAVIPA’s products/services.
• Collaborate with the sales and marketing teams to develop and implement effective sales strategies and campaigns.
• Track and report on sales metrics, client interactions, and business development activities. Provide regular updates to management on progress and results.

Qualifications:

• Bachelor’s degree in business, Marketing, or a related field.
• A minimum of 2-3 years of experience in business development, sales, or related roles.
• Demonstrated ability to maintain a robust network of contacts and possess comprehensive knowledge of the retail environment.
• Strong strategic thinking and analytical capabilities, complemented by leadership, communication, and interpersonal skills; ability to communicate with enthusiasm and impact.
• Results-driven with a consistent record of achieving or surpassing sales targets.
• Adaptability to evolving market conditions and a dynamic business environment.
• Proficiency in both English and Thai is required; proficiency in additional regional languages is regarded as beneficial.

Level : Mid - Senior level

Location : HQ

Career Type : Full-Time

Creative Lead

1 Position

Responsibilities:

• Develop and execute creative concepts and campaigns that strengthen the brand’s position in the fashion retail market.
• Ensure all creative solutions are original, visually compelling, and relevant to the target audience.
• Maintain strong brand consistency across all communication channels, including digital, social media, video, print, and in-store visuals.
• Provide strategic creative direction to ensure all outputs align with marketing goals and overall business objectives.
• Lead, mentor, and manage the graphic design team, while being able to oversee motion graphics, video, retouching, and content direction when needed.
• Foster a collaborative and innovative team culture, encouraging strong ideas and high creative standards.
• Coordinate closely with cross-functional teams to ensure campaigns are delivered smoothly, efficiently, and on schedule.
• Oversee the creative process from concept to final execution, ensuring high-quality and timely delivery across all projects.
• Guide the team in producing a wide range of creative assets, including campaign visuals, motion graphics, video content, product photography, retouching, and artwork.
• Support the development of creative content for social media, advertising, in-store displays, digital platforms, and print materials.
• Review, proofread, and approve final creative deliverables to ensure accuracy, brand consistency, and overall creative excellence before release.
• Delegate tasks effectively across the team and manage workflows to ensure all projects move forward smoothly.
• Connect the dots across teams, ensuring briefs, timelines, and deliverables are aligned for efficient execution.
• Stay up to date with fashion, design, and digital content trends to bring fresh and innovative ideas to the brand.
• Benchmark against competitors and global fashion brands to continuously elevate brand storytelling and creative standards.

Qualifications:

• Bachelor’s degree in fine arts, Graphic Design, or a related field.
• At least 5 years of experience in design, fashion, retail, or a related creative field.
• Strong creative eyes and a solid understanding of brand storytelling, visual communication, and campaign development.
• Proven leadership and people management skills, with the ability to guide and develop a multidisciplinary creative team.
• Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Experience working across various media formats, including digital, video, print, and in-store materials.
• Strong written and verbal communication skills in both English and Thai.
• Excellent attention to detail, including proofreading and quality control of final artwork
• Strong collaboration skills and the ability to work across departments to ensure a smooth and effective workflow.
• Ability to delegate clearly, prioritize effectively, and keep projects moving toward deadlines.

Level : Senior level

Location : HQ

Career Type : Full-Time

Video Content Creator

1 Position

Responsibilities:

• Develop creative concepts and storylines for short-form video contents (Especially TikTok) that align with the brand's voice and marketing objectives
• Manage end-to-end production of high-quality short-form videos for TikTok, Instagram Reels utilizing the platform's features and trends
• Stay up to date with short-form video trends, challenges, and features to ensure content remains current and resonates with the platform's audience
• Incorporate trending hashtags, sounds, and challenges strategically into content
• Collaborate with the marketing team to align TikTok content with broader marketing campaigns and initiatives
• Maintain account activity and drive audience engagement by reposting account mentions and utilizing TikTok Stories for daily reach.
• Monitor and analyze performance metrics to understand audience behavior and preferences
• Ensure all TikTok content aligns with the brand identity, maintaining a consistent and cohesive presence on the platform

• Contribute to the development of a content calendar to schedule, plan releases and meet delivery deadlines.
• Execute on-site event shooting and deliver real-time video edits.
• Develop photography and video shoot briefs to guide on-site event photography and video shoots guides for events

Qualifications:

• Experience in short-form video production, with a strong portfolio showcasing creative and engaging content
• In-depth knowledge of short-form video (Especially TikTok) trends, features, and best practices
• Proficiency in video editing tools and related software (e.g. Capcut; with Adobe Premiere Pro is a plus)
• Strong storytelling, creative thinking, and scriptwriting skills, including voiceover with Basic Skills in photography and videography
• Ability to analyze owned channel video performance and quickly adapt to changing trends and audience preferences
• Excellent communication skills to collaborate with internal team members and cross-functional teams
• Understanding of social media analytics and the ability to use data to inform content strategy
• Flexibility to work both in the office and on-site at live events as required.
• Open-minded with the ability to give and receive constructive feedback.
• Good English Communication skills is a plus

Level : Entry level

Location : HQ

Career Type : Full-Time

Graphic Designer

2 Positions

Responsibilities:

• Collaborate with the Marketing and Creative teams to create artworks for social media, campaigns, promotions, and brand communication.
• Design engaging and on-brand graphics for various media, including Instagram, Facebook, TikTok, website banners, print materials, and in-store media.
• Create key visuals, promotional artworks, product launch materials, and campaign adaptations.
• Support creative content development through layout design, visual direction, and artwork production.
• Ensure all designs follow the brand’s visual identity, tone, and quality standards
• Work with copywriters, content creators, and other team members to develop visually strong marketing materials.
• Manage multiple design tasks and deliver artwork within the timeline.
• Stay updated on design trends, social media trends, and competitor activities.
• Perform other related tasks as assigned

Qualifications:

• Bachelor’s degree in graphic design, Communication Design, Visual Communication, or a related field.

• 1–2 years of experience in graphic design. New graduates are welcome.
• Proficient in Adobe Creative Suite, especially Photoshop, Illustrator, and InDesign.
• Good understanding of layout, typography, colour, and visual hierarchy.
• Strong creative thinking and attention to detail.
• Able to work under deadlines and manage multiple tasks.
• Good communication skills and willingness to work as part of a team.
• Portfolio of design work is required.

Level : Entry - Mid Level

Location : HQ

Career Type : Full-Time

Social Media Marketing

1 Position

Responsibilities:

Content Creation

• Plan and create engaging content for each platform (IG, FB, TikTok, LINE, X, YouTube).
• Write clear, creative, and on-brand captions, campaign messages, and short-form copies.
• Develop visual and written content for posts and ads (images, videos, reels, captions).
• Collaborate with the design and content teams to produce high-quality creative assets.
• Stay up to date with social media trends and apply relevant ideas to our brand content.

Social Media Management

• Schedule and publish content across platforms using scheduling tools (e.g., Meta Business Suite).
• Monitor key performance metrics (reach, engagement, follower growth).
• Optimize content timing and format to boost visibility and interaction.

Community Engagement

• Monitor comments, messages, and mentions across all platforms.
• Reply to comments in a warm, brand-aligned tone (excluding chat/inbox).
• Flag customer inquiries or complaints to the Customer Service team.

Performance Tracking & Reporting

• Analyze platform data to evaluate campaign and content performance.
• Generate weekly and monthly performance reports with key insights and improvement ideas.
• Apply basic SEO and content optimization knowledge to improve reach and discoverability.

Coordination

• Work closely with the marketing, design, and PR teams for campaign launches and key announcements.
• Manage LINE broadcast content and ensure timely communication.

Qualifications:

• 1 - 2 years of experience in social media marketing or a related field, or a bachelor’s degree in marketing, Communication, or a related field.
• Strong understanding of social platforms: Instagram, Facebook, TikTok, LINE, X, YouTube.
• Strong writing skills in both Thai and English with experience in content writing or copywriting.
• Familiar with social media scheduling tools (e.g., Meta Business Suite).
• Basic knowledge of SEO and analytics (e.g., Meta Insights, Google Analytics).
• Good command of both English and Thai (writing).
• Creative, detail-oriented, and able to work both independent

Level : Entry - Mid Level

Location : HQ

Career Type : Full-Time

SEO Strategist

1 Position

Responsibilities:

SEO & Strategy

• Conduct keyword research to identify high-impact opportunities aligned with brand and business goals
• Develop SEO-driven content plans (blog, landing pages, product content, evergreen articles)
• Map keywords to search for intent (informational, commercial, transactional)
• Prioritize SEO initiatives based on impact, trends, and seasonal opportunities

Content Creation & On-Page Optimization

• Write and optimize search-optimized blog and website content, and collaborate with the Content team where applicable
• Optimize on-page SEO elements (titles, meta descriptions, headers, internal links, image alt text)
• Edit and improve existing content to enhance SEO performance and readability
• Ensure content is informative, valuable, and user-focused—not keyword-stuffed
• Collaborate with designers and marketing teams for visual and campaign content

Off-Site SEO & Authority Building

• Support off-site SEO initiatives, including backlink acquisition, brand mentions, and PR collaboration
• Coordinate with Marketing, PR, and Partnerships teams to secure high-quality, relevant links
• Monitor backlink profile health and identify risks or opportunities
• Help strengthen overall domain authority and brand credibility

Performance & Analytics

• Track SEO and content performance using tools such as Google Analytics, Google Search Console, and SEO platforms
• Monitor organic rankings, traffic, CTR, and conversion trends
• Analyze results and recommend improvements based on data and trends
• Support A/B testing for headlines, meta titles, and content structure

Collaboration & Brand Alignment

• Work closely with Marketing, E-commerce, Creative teams, and PR teams
• Align content with campaigns, product launches, and seasonal priorities
• Maintain consistent brand voice across all SEO content

Qualifications:

• 2–4 years of experience in SEO and content writing (agency or in-house)
• Strong understanding of SEO fundamentals and search intent
• Excellent writing and editing skills both English and Thai
• Experience with keyword research and SEO tools (e.g. Ahrefs, SEMrush, or similar)
• Basic knowledge of CMS platforms (Shopify, WordPress, or similar)
• Data-driven mindset with attention to detail
• Experience supporting off-site SEO, backlinks, or PR-related SEO work

Level : Mid Level

Location : HQ

Career Type : Full-Time

Marketing Lead

1 Position

Responsibilities:

Marketing Operations & Project Leadership

• Lead end-to-end execution of marketing campaigns, product launches, seasonal collections, and brand initiatives.
• Build campaign timelines, coordinate deliverables, and ensure projects stay on schedule.
• Connect multiple marketing teams to ensure smooth collaboration and execution.
• Identify bottlenecks, solve operational challenges, and improve marketing workflows.
• Ensure all teams are aligned on priorities, deadlines, and campaign objectives.

Cross-functional Collaboration

• Work closely with PR, Creative, Content, Social Media, Performance Marketing, Video, Visual Merchandising, Retail, E-commerce, Product Development, and Customer Success teams.
• Facilitate effective communication between departments to ensure seamless campaign execution.
• Lead regular project meetings, provide clear direction, and keep stakeholders informed throughout each project.

Campaign & Go-to-Market Management

• Own the execution of 360° marketing campaigns across online and offline channels.
• Coordinate product launches, collaborations, events, and seasonal campaigns.
• Ensure every customer touchpoint delivers consistent brand experience.
• Maintain high standards across creative assets, storytelling, merchandising, retail execution, and digital channels.

Team Leadership

• Foster a collaborative, positive, and high-performing team culture.
• Support functional leads by helping prioritize work, allocate resources, and remove roadblocks.
• Encourage cross-team collaboration, knowledge sharing, and continuous improvement.
• Inspire teams to deliver creative and commercially impactful work.

Process Improvement

• Continuously improve marketing processes, project management systems, and communication across teams.
• Develop scalable workflows that increase efficiency as RAVIPA continues to grow globally.
• Recommend tools, systems, and best practices that improve collaboration and productivity.
• Performance & Business Impact
• Monitor campaign execution, timelines, and business outcomes.
• Review post-campaign learnings and identify opportunities for improvement.
• Ensure marketing initiatives support brand growth, customer engagement, and commercial objectives.

Qualifications:

• 3-8 years of experience in marketing, brand management, marketing operations, project management, or integrated marketing.
• Strong experience leading cross-functional projects in a fast-paced environment.
• Excellent project management and organizational skills.
• Outstanding communication and stakeholder management abilities.
• Natural leadership with the ability to unite diverse teams around shared goals.
• Strategic thinker with exceptional execution skills.
• Comfortable managing multiple campaigns simultaneously.
• Passion for branding, storytelling, fashion, lifestyle, retail, or consumer brands.
• Fluent in Thai and English.

Level : Senior Level

Location : HQ

Career Type : Full-Time

Warehouse & Fulfillment Manager

1 Position

Responsibilities:

• Overseeing all operational aspects of fulfillment, controlling, and managing inventory and logistics.
• To manage the receiving, handling, storing, picking, and packing activities of the warehouse, ensuring that quality standards are met or exceeded.
• Tracking inventory levels to prevent stockouts and/or deadstock.
• Lead, mentor, and motivate the warehouse team to achieve performance targets and maintain high productivity.
• Provide training to new and existing staff on warehouse procedures, safety guidelines, and company policies.
• Conduct regular performance evaluations, identify areas for improvement, and implement corrective actions as necessary.
• Coaching and managing the warehouse team to solve day-to-day operational issues and achieve short- and long-term performance goals.
• Report and investigate any incidents, accidents, or near-miss events.
• Maintain accurate inventory records and conduct regular audits to address discrepancies.
• Work closely with the inventory control team to manage stock levels and reduce shrinkage.
• Coordinate with purchasing and merchandising teams to facilitate smooth inventory replenishment.
• Ensure that the warehouse operates at peak efficiency and manages operational goals.
• Implement quality control measures to ensure that we meet standards.
• Identify opportunities for process optimization and cost-saving initiatives within the warehouse.
• Implement improvements to streamline operations and enhance overall efficiency.

Qualifications:

• Bachelor’s degree or above in Logistics and Supply Chain Management/ Engineer or a related field.
• Experience in Logistics Warehouse/Inventory/Distribution for at least 8 years. (Experience in order fulfillment business in will be an advantage.)
• Proven track record of analytical, interpersonal, leadership, and project management skills
• Proficient in Microsoft Office (Word, Powerpoint, Excel, etc.), inventory management systems, and warehouse management systems
• Detail-oriented
• Multitasking capabilities
• Good logical and communication skills
• Excellent in problem solving and decision making
• Excellent in time management
• Be able to work 6 days/week

Level : Senior Level

Location : Suan Luang Square

Career Type : Full-Time

Customer Success Lead

1 Position

Responsibilities:

• Manage customer service and after-sales processes effectively.
• Respond promptly to customer queries via email, live chat, video calls, phone, and social media channels.
• Identify common customer problems and escalate them to management, providing possible suggestions for improvement.
• Lead the team to boost sales across all social media and e-commerce platforms.
• Take ownership of team results and provide strong leadership by continuously monitoring traffic, identifying discrepancies, and taking corrective actions to achieve company goals and meet service level agreements.
• Foster team engagement and create a safe, open environment where regular feedback is encouraged.
• Analyze monthly and yearly key performance indicators (KPIs) to track agency and promotion performance against objectives.
• Develop CRM strategies to enhance customer loyalty and retention.
• Monitor campaigns, promotions, and events to ensure the highest level of customer experience.
• Analyze customer feedback and market trends to continually improve service quality and customer satisfaction.
• Handle ad hoc projects assigned.

Qualifications:

• Bachelor’s degree in business administration, Marketing, Communication Arts, or a related field.
• 3–5+ years of experience in Customer Service, Online Sales, or E-Commerce Operations, with at least 1–2 years in a leadership/supervisory role.
• Proven track record in managing multi-channel customer support (Live Chat, Social Commerce, Email, Phone, and Video Calls).
• Demonstrated success in driving online sales growth across Social Media channels (LINE OA, Facebook, Instagram, TikTok) and E-Commerce platforms (Shopee, Lazada, TikTok Shop).
• Direct experience in Fashion, Jewelry, Retail, or Lifestyle/Beauty industries is highly preferred.

Level : Senior Level

Location : HQ

Career Type : Full-Time

Web Developer (Shopify)

1 Position

Responsibilities:

Website development and maintenance

• Develop and maintain the Company’s Shopify theme using Liquid, HTML, CSS and JavaScript, and build campaign pages and microsites to brand and design standards.
• Build to Online Store 2.0 architecture — sections, blocks, Meta fields and metaobjects — so routine content can be maintained by non-technical staff.
• Ensure correct rendering across devices and supported browsers, and resolve defects promptly, prioritizing any issue affecting browsing, cart or checkout.
• Maintain version control discipline using Git, including documented release procedures.

Conversion optimization and campaign delivery

• Implement improvements to the customer journey and checkout in conjunction with the Marketing and E-commerce teams.
• Deliver promotional mechanics, product launches and seasonal campaigns to agreed timelines.
• Ensure checkout supports payment methods relevant to the Thai market, including local gateways, Prompt Pay, digital wallets and instalments.
• Design and report on A/B tests and make evidence-based recommendations.

Site performance and technical SEO

• Monitor and improve Core Web Vitals, with particular attention to product and collection pages.
• Manage image delivery, script loading and third-party application overhead, including optimization of bilingual Thai and English typography.
• Maintain technical SEO: site structure, canonicalization, product structured data, sitemap integrity and hreflang where international sites are introduced.

Analytics and tracking

• Implement and maintain Google Analytics 4, Google Tag Manager and server-side tracking including the Meta Conversions API.
• Verify e-commerce event integrity and ensure reported figures reconcile with Shopify records.
• Report periodically on website performance and recommend data-supported improvements.

Integrations and data protection

• Integrate and maintain third-party applications and APIs, assessing whether a requirement is better met by an application or by custom development.
• Support integration with the Company’s ERP, POS and CRM systems and with appointed logistics providers.
• Maintain compliance with the Personal Data Protection Act B.E. 2562 (2019), including consent management, cookie controls and the technical handling of data subject requests.

Collaboration and documentation

• Implement approved designs faithfully and work with Customer Success to remedy issues affecting customer experience.
• Maintain documentation of site architecture, integrations, credentials and release procedures, and manage appointed vendors where instructed.

Qualifications:

• Minimum 3 years’ experience developing and maintaining production websites; degree in a related field or equivalent demonstrable experience.
• Proficiency in HTML, CSS and JavaScript, evidenced by work the candidate can discuss in technical detail.
• E-commerce platform development experience. Shopify and Liquid strongly preferred; candidates with equivalent platform experience and evidenced capacity to learn will be considered.
• Working knowledge of REST and GraphQL APIs, third-party integration, and Git.
• Demonstrable understanding of web performance optimisation, including the ability to diagnose causes of poor page performance and evidence remediation.
• Familiarity with Google Analytics, Google Tag Manager and conversion tracking.
• Capacity to work independently and prioritise competing demands, appropriate to a sole technical position; strong attention to detail and the ability to explain technical matters to non-technical colleagues.
• Professional working proficiency in English.

Level : Mid - Senior Level

Location : HQ

Career Type : Full-Time

Merchandise Operations

1 Position

Responsibilities:

Database Maintenance & Systems Management

• Maintain and update the Master Product Database (SKU creation, descriptions, and pricing) to ensure data integrity across all systems.
• Ensure all product information is accurate and ready for the Merchandising team’s strategic use.

Procurement & Work Order Administration

• Execute and issue Purchase Orders (PO) and Work Orders (WO) accurately based on the Merchandising plan.
• Coordinate with suppliers to confirm receipt of orders and clarify any technical specifications or delivery terms.

Pre-order Monitoring & Coordination

• Consolidate and track all pre-order requests from retail stores.
• Act as the primary coordinator to follow up on production status with suppliers, ensuring timelines align with customer commitments.
• Alert the Merchandising team immediately regarding any delays or production bottlenecks.

Supply Chain & Shipment Tracking

• Monitor shipment schedules and track the status of incoming goods from suppliers to the warehouse.
• Assist in coordinating logistics documentation to ensure smooth product intake.

Issue Resolution & After-Sales Support

• Handle administrative tasks related to product claims, damages, or returns (After-sales cases).
• Prepare periodic reports on pre-order fulfillment and after-sales issues to identify areas for process improvement.

Qualifications:

• Bachelor’s degree in business administration, Supply Chain, Economics, Statistics, or a related field.
• Fresh graduates are highly encouraged to apply.
• High attention to detail and accuracy when working with numbers and large datasets.
• Strong communication and interpersonal skills to coordinate effectively with suppliers and internal teams.
• Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables are a plus).
• Hands-on experience working with Bill of Materials (BOM), Work Orders (WO), and Purchase Orders (PO).
• A proactive problem-solver who can handle order issues, returns, and customer concerns efficiently.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Level : Entry - Mid Level

Location : HQ

Career Type : Full-Time

Performance Marketing

1 Position

Responsibilities:

• Build and launch campaigns according to approved plans, including campaign structure, naming conventions, budgets, placements, schedules and tracking parameters.
• Set up and maintain UTM tagging, custom audiences, lookalike audiences, remarketing audiences and product catalog campaigns.
• Conduct pre-launch checks covering destination links, tracking, pixels, Conversions API, geographic targeting, budget limits and campaign schedules.
• Monitor live campaigns daily for budget pacing, disapprovals, delivery drops, tracking issues and product feed errors, and escalate issues promptly.
• Optimize campaigns to drive qualified traffic, product discovery and conversions on the RAVIPA website.
• Review performance across advertising platforms, markets and funnel stages, and translate results into actionable insights and recommendations.
• Analyze comparable past campaigns, website performance and customer insights to support campaign planning and budget decisions.
• Plan full-funnel advertising campaigns for promotions, seasonal moments, collection launches and international market expansion across Meta, Google, TikTok and LINE—covering objectives, target audiences, market and geographic targeting, channel and placement mix, budget allocation, creative direction and measurement.
• Present campaign plans and clearly explain the strategy and reasoning behind each recommendation.
• Understand customer behavior across different markets and adapt audience targeting, messaging, creative approaches and media strategies for Thai and international customers.
• Work closely with the e-commerce, website, creative and marketing teams to improve the complete customer journey—from advertisement to product page, checkout and purchase.
• Stay informed about digital advertising trends, platform developments and customer behavior in both Thailand and international markets.

Qualifications:

• Bachelor’s degree in marketing, Advertising, Business, Communications or a related field.
• 1–3 years of hands-on experience managing campaigns through Meta Ads Manager or Google Ads, with exposure to at least two advertising platforms.
• Experience running campaigns that drive website traffic, online purchases or other e-commerce conversions.
• Strong attention to detail and confidence working with data and spreadsheets.
• Good understanding of full-funnel advertising and how awareness, consideration and conversion campaigns differ in objectives, audiences and measurement.
• Able to interpret campaign performance and customer behavior—not only report numbers but explain what they mean and recommend the next action.
• Able to develop a campaign plan and clearly explain the strategy behind it.
• Good command of English.
• Understanding of international audience targeting, market differences and localization is highly preferred.
• Familiarity with website analytics and tracking tools such as GA4, Google Tag Manager, Meta Pixel or Conversions API is an advantage.
• Experience with Shopify, product feeds, catalog advertising or dynamic product ads is an advantage.
• Experience with TikTok Ads, LINE Ads, Shopee Ads or TikTok Shop is an advantage.

Level : Entry - Mid Level

Location : HQ

Career Type : Full-Time

Procurement Officer

1 Position

Responsibilities:

• Prepare and issue purchase orders to approved vendors and suppliers.

• Serve as the primary point of contact for all procurement inquiries, requests, and orders.

• Manage new product launch projects, ensuring they are completed on time and in full.

• Review and oversee the general procurement process.

• Review requisitions and purchase orders for accuracy, completeness, and compliance with company policies.

• Maintain up-to-date records of active and inactive vendors and suppliers.

• Monitor the team's tasks to ensure timely delivery of outputs.

• Perform other ad-hoc duties as assigned by the management team.

Qualifications:

• Bachelor’s degree in business or a related field.
• At least 1 year of experience in the field of procurement.
• Proficiency in Microsoft Office, with advanced Excel skills.
• Knowledge of procurement systems and management.
• Strong analytical and problem-solving skills.

Level : Entry Level

Location : HQ

Career Type : Full-Time

Content Writer

1 Position

Responsibilities:

• Interpret creative briefs to develop compelling concepts for execution with assigned brands.
• Write original copy and edit content for a wide range of marketing and communication materials, including campaigns, product descriptions, ads, and promotional assets.
• Revise and refine copy based on internal feedback to ensure high-quality, error-free delivery.
• Develop and execute a content strategy that aligns with RAVIPA’s brand vision and tone of voice.
• Create engaging content for fashion campaigns, jewelry launches, website updates, and social media platforms.
• Write blog posts, articles, and lifestyle features to strengthen SEO and brand storytelling.
• Collaborate with designers and creative teams to ensure text and visuals complement each other seamlessly.
• Suggest new content formats, storytelling angles, and creative ideas to enhance customer engagement.
• Conduct competitor and trend analysis to ensure RAVIPA stands out in the global fashion and jewelry landscape.
• Prepare and present weekly/monthly content performance reports.
• Set up, adapt, and publish content across RAVIPA’s official channels: LINE, Instagram, Facebook, X, YouTube, and Website.

Qualifications:

• 1–3 years of experience as a Copywriter/Content Writer in an advertising agency, lifestyle brand, or related creative field.
• Bachelor’s degree in journalism, Marketing, Communications, or a related field (preferred but not mandatory).
• Strong writing and editing skills in both English and Thai with a keen eye for detail.
• Excellent communication and presentation skills.
• Strong organizational skills with the ability to multitask and meet deadlines.
• Passion for fashion, lifestyle, and jewelry industries.
• A trend-driven mindset, staying up to date with international fashion, lifestyle, and cultural trends.
• Proven ability to write in different tones and styles while maintaining brand consistency.
• Basic knowledge of Shopify, including blog setup and content scheduling
• Strong research abilities to produce accurate, credible, and well-informed content.

Level : Entry Level

Location : HQ

Career Type : Full-Time

Personal Assistant to CEO

1 Position

Responsibilities:

• Provide day-to-day administrative and secretarial support to CEO
• Manage calendar, schedule meetings and other personal appointments
• Assist with coordination and communications with internal teams
• Run occasional personal errands or tasks as needed
• Plan and organize personal and business travel arrangements, including flights, accommodation, transportation, and itineraries and ensure all travel logistics are well-coordinated and aligned with the CEO's preferences and business needs
• Work closely with the CEO on assigned projects
• Handle phone calls and emails on behalf of the CEO, ensuring efficient communication
• Maintain the highest level of confidentiality when handling sensitive information and discussions

Qualifications:

• Minimum 2 years’ experience as an executive assistant, secretary or in other relevant service-related roles.
• Bachelor’s degree in any field.
• Fluent in written and spoken English and Thai.
• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Friendly and professional, with a service-minded attitude
• Proficient with MS Office.

Level : Entry Level

Location : HQ

Career Type : Full-Time