Career

Marketing Communications Lead

1 Position

Responsibilities:

• Develop and execute comprehensive communication strategies and initiatives to promote the
  brand’s image, ensuring alignment with overall business objectives and positioning.
• Implement strategies and execute all marketing campaigns and events, ensuring internal and
  external communications maintain a consistent and professional image and messaging.
• Manage and supervise team members to ensure alignment with the brand’s objectives.
• Build and maintain strong relationships with media, KOLs, and influencers.
• Develop content for PR purposes and monitor all PR activities.
• Oversee media and influencer partnerships and collaborations, ensuring alignment with the brand’s
  image and messaging.
• Create and design content guidelines and media requirements for media, KOLs, and influencers
  efficiently.
• Organize PR events and oversee KOL/Influencer activities.
• Analyze KOL and influencer performance to ensure targets are met.
• Collaborate with cross-functional teams, including Creative and Social Media, to achieve campaign goals.
• Manage end-to-end execution of marketing campaigns, including budgeting, timeline management,
  and performance analysis.

Qualifications :

• Bachelor's degree in marketing or any related field.
• Strong creativity, analytical skills, and significant marketing and PR experience.
• Strong interpersonal and communication skills.
• Good command of spoken and written English.
• Good computer skills.
• Positive attitude, good team player, fast learner, and flexibility.
• Ready to be hands-on with a sense of ownership and pride in performance.
• Minimum of 5 years of experience.
• Good knowledge and experience with online marketing tools is a plus.

Level : Supervisor

Career Type : Full-Time

International Marketing

1 Position

Responsibilities:

• Implement and execute international marketing plans and strategies in line with company objectives.
• Stay up to date with and generate creative ideas for international market trends.
• Conduct market research and analysis to identify opportunities and trends in international markets
• Identify and develop relationships with influencers / KOLs in international markets.
• Manage and coordinate all aspects of international marketing campaigns.
• Liaise with internal departments to ensure the successful execution of international marketing plans.
• Monitor and propose effective solutions for international marketing activities.
• Track and report on key marketing metrics, including customer acquisition, lead generation, and campaign performance.
• Provide actionable insights to improve future campaigns.
• Build and maintain relationships with international clients and business partners.

Qualifications :

• Bachelor's degree in marketing, business, or a related field.
• 2-3 years of experience in international marketing.
• Experience developing and executing marketing plans and strategies.
• Strong analytical skills, with experience using market research to make decisions.
• Good verbal and written communication skills in Thai and English.
• Excellent communication, writing, and presentation skills.
• Proven track record of successful project management.

Level : Officer

Career Type : Full-Time

Creative Designer Lead

1 Position

Responsibilities :
Project Coordination

• Coordinate and delegate tasks to graphic designers to ensure timely delivery of artwork.
• Manage schedules and workflows to maintain efficiency and meet deadlines.
  

Quality Control

• Review all artwork for accuracy, ensuring no text or design errors before submission.
• Proofread and edit copy to maintain consistency and brand tone.
  

Creative Feedback

• Provide constructive design feedback to improve concepts before final approval.
• Collaborate with designers to refine visuals and align them with project objectives.
  

Support Brand Vision

• Work closely with the Creative Supervisor to understand the project’s mood, tone, and direction.
• Ensure all designs adhere to brand guidelines and project goals.

Qualifications :

• Experience in creative coordination or similar roles.
• Strong organizational and communication skills.
• Basic design knowledge and ability to provide constructive feedback.
• Attention to detail, especially in proofreading and quality control.
• Familiarity with design tools and creative processes is a plus.

Level : Supervisor

Career Type : Full-Time

Retail Training Manager

1 Position

Responsibilities :

• Design, implement, and oversee training programs that enhance employee skills, knowledge, and performance across retail operations. Ensure the consistent delivery of high-quality customer service and operational excellence while fostering employee growth and development.
• Create and deliver comprehensive training programs tailored to retail employees, including onboarding, product knowledge, customer service, and selling ceremonies.
• Conduct training sessions for sales associates, customer service teams, and HQ members to ensure a deep understanding of the brand’s story and positioning.
• Establish and manage a “Train the Trainer” program to develop in-store expertise. Develop e-learning modules, workshops, and hands-on training sessions to address the diverse needs of staff.
• Utilize various training methods, such as classroom sessions, online platforms, and on-the-job training, to deliver effective learning experiences.
• Align training initiatives with the company’s business goals, as well as HR and retail strategies.
• Monitor and evaluate the effectiveness of training programs, providing feedback to the Retail Operations Manager, Retail Area Manager, and HR on team and individual progress.
• Lead and manage special projects, including selling ceremonies, product launches, and other strategic initiatives.
• Collaborate with Retail Merchandisers to deliver product training and ensure alignment with merchandising strategies.
• Stay informed about retail trends and best practices to continuously enhance training programs.
• Perform additional duties as assigned to support retail operations and HR initiatives.

Qualifications :

• Proven experience in the retail industry, particularly in fashion, luxury, or jewelry sectors.
• At least 3 years of experience in retail development, training, coaching, or as a retail area manager.
• Strong understanding of retail operations, customer service best practices, and sales techniques.
• Excellent communication, presentation, and facilitation skills.
• Fluent in both English and Thai (Chinese proficiency is an advantage).
• Ability to work well with Retail Sales Associates and provide effective feedback to foster their growth.
• Ability to work independently and as part of a team.
• Strong organizational skills, with the ability to manage multiple projects simultaneously.
• Energetic personality and exceptional engagement skills.
• Willingness to travel upcountry as required by the company.

Level : Manager

Career Type : Full-Time

Business Development & International Partnership

1 Position

Responsibilities:

• Develop a comprehensive business development strategy that aligns with the company's strategic goals and objectives.
• Collaborate with existing partners to expand the scope of cooperation, driving mutual business growth.
• Identify and pursue potential clients for new business opportunities, presenting tailored solutions that address their specific needs and challenges.
• Serve as the primary point of contact for clients and partners, promptly addressing their inquiries, concerns, and feedback.
• Oversee the entire sales cycle, from initial contact through to contract negotiation and closure.
• Work with cross-functional teams, including product design, marketing, and operations, to identify opportunities for new product development and enhancements to existing product lines.
• Build and maintain strong relationships with existing customers, gathering feedback to refine products and services and ensure high levels of customer satisfaction.
• Collaborate with the marketing team to develop and execute marketing campaigns, promotions, and advertising strategies aimed at increasing brand awareness and driving customer engagement.
• Develop and manage budgets for business development activities, ensuring the efficient allocation of resources to maximize return on investment (ROI).

Qualifications :

• Bachelor’s degree in business, Marketing, or a related field; an MBA is considered advantageous.
• A minimum of 5 years of experience in business development, sales, or related roles.
• Demonstrated ability to maintain a robust network of contacts and possess comprehensive knowledge of the retail environment.
• Proven experience in managing and leading teams.
• Strong strategic thinking and analytical capabilities, complemented by leadership, communication, and interpersonal skills; ability to communicate with enthusiasm and impact.
• Results-driven with a consistent record of achieving or surpassing sales targets.
• Adaptability to evolving market conditions and a dynamic business environment.
• Proficiency in both English and Thai is required; proficiency in additional regional languages is regarded as beneficial.

Level : Executive

Career Type : Full-Time

Customer Service & Online Sales

1 Position

Responsibilities:

• Selling and presenting products in response to clients' queries across all online and e-commerce platforms.
• Providing a personalized and tailored service experience to customers.
• Delivering exceptional customer service through multiple chat platforms.
• Managing the entire customer journey, including sales, relationship maintenance, and after-sales service.
• Upselling products to maximize customer satisfaction and optimize sales.
• Building long-term relationships with customers in a professional manner.

Qualifications:

• 1-2 years of experience in a Sales Advisor or Customer Service role is advantageous.
• Proficiency in English or Chinese is required.
• Strong communication skills.
• Excellent logical thinking abilities.
• Customer service-oriented with a strong motivation for sales.

Level : Officer

Career Type : Full-Time

Supply Chain Assistant Manager / Manager

1 Position

Responsibilities:

• Manage and optimize the end-to-end supply chain operations, including procurement, production planning, inventory management, warehousing, and transportation.
• Develop and implement supply chain strategies and processes that align with the Company's goals and objectives.
• Analyze supply chain data and performance, identify areas for improvement, and implement solutions to enhance efficiency and reduce costs.
• Collaborate with suppliers, manufacturers, and internal teams to ensure timely delivery of products and services.
• Monitor and forecast demand to maintain optimal inventory levels and reduce stockouts or overstock situations.
• Build and maintain strong relationships with suppliers, negotiating contracts to secure favorable terms and improve supply chain reliability.
• Oversee logistics operations, including transportation and warehousing, to enhance fulfillment efficiency and minimize costs.
• Negotiate contracts and agreements with suppliers to secure favorable terms and conditions.
• Ensure compliance with regulatory requirements and industry standards.
• Lead and manage a team of supply chain professionals, providing guidance, training, and support to achieve department and company goals.

Qualifications:

• Bachelor’s degree in supply chain management, Business Administration, or related field.
• A minimum of 5 years of experience in supply chain management, ideally within the retail and jewelry business.
• Strong knowledge of supply chain processes, logistics, and inventory management. Strong analytical skills, with the ability to leverage data to make informed decisions and improve supply chain efficiency.
• Excellent communication and negotiation skills, with the capability to work effectively with suppliers and across all levels of the organization.
• Strategic thinker with a continuous improvement mindset, capable of leading change and driving supply chain excellence.
• Experience with ERP systems will be an advantage.

Level : Manager

Career Type : Full-Time

Personal Assistant to CEO

1 Position

Responsibilities:

• Act as a liaison between CEO and various internal and external stakeholders.
• Support and maintain relationship with business partners as assigned.
• Responsible for scheduling appointments, communicating, and coordinating with both internal and external parties. Anticipate scheduling conflicts and proactively find solutions.
• Responsible for meeting arrangements, document preparation, and gathering necessary information and data.
• Schedule, prepare materials and notes, and ensure follow-up for various management meetings, including business or other employees' meetings.
• Manage and coordinate the CEO’s time, priorities, travel arrangements, and itinerary, ensuring optimal time allocation and coordination.
• To plan and organize personal and business travel arrangements, including flights, accommodations, transportation, and itineraries and ensure all travel logistics are well-coordinated and aligned with the CEO's preferences and business needs.
• Provide other general administrative and secretarial support.
• Work closely with the CEO on assigned projects.
• To maintain the highest level of confidentiality when handling sensitive information and discussions.

Qualifications:

• A minimum of 2 years' experience as an executive assistant or secretary.
• Bachelor’s degree in business administration or related fields.
• Fluent in written and spoken English and Thai.
• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Proactive approach to problem-solving with effective decision-making.
• Strong computer literacy, particularly with MS Office.

Level : Officer

Career Type : Full-Time

Talent Acquisition Supervisor

1 Position

Responsibilities:

• Manage the end-to-end recruitment process to ensure timely and high-quality fulfillment of headcount.
• Act as a trusted partner to hiring managers to ensure a seamless recruitment process that meets hiring needs.
• Utilize your expertise to identify, engage, and attract top talents through various channels.
• Proactively approach passive candidates who may be a good fit for the team and build a pipeline and robust talent network.
• Plan interview and selection procedures, including screening calls, assessments, and in-person interviews.
• Updating job descriptions and interview questions that reflect company’s values, and the requirements for each position.
• Foster long-term relationships with potential candidates and past applicants.
• Keep track of recruitment practices and use data to refine and optimize recruitment strategies to ensure efficiency and success.
• Prepare weekly recruitment reports and provide updates to hiring manager and line-manager.
• Ensure the new hires database (HumanSoft) is accurately updated.
• Lead the Employer Branding initiatives and representing the organization at job fairs and recruiting events.
• Provide ad hoc support to other HR functions.

Qualifications:

• Bachelor’s degree (or equivalent) in human resources management, or a similar field.
• Proven experience as a Talent Acquisition Supervisor or in a similar role.
• In-depth knowledge of recruitment practices and industry trends, with background experience in mass recruitment being an advantage.
• Proven track record of working effectively with senior management and cross-functional teams.
• Good knowledge of labor laws.
• Excellent interpersonal and communication skills.
• Familiar with all online recruitment channels.

Level : Supervisor

Career Type : Full-Time